HOTELS MAP
A connected hospitality product that helps guests navigate the property, access services, and understand what is available around them.
Visit live websiteProduct overview
- Industry
- Hospitality guest-experience technology
- Audience
- Hotels and resorts modernizing on-property guest experience, and the guests moving through their facilities and services.
- Business objective
- Reduce guest friction while giving hotel teams one clearer digital surface for navigation, information, engagement, and service discovery.
Our work
- Product Strategy
- UX/UI
- Platform Engineering
- Responsive Web
Technology + delivery
- Interactive Mapping
- QR Guest Access
- Responsive Web
Branding scope
Branding is not claimed within the stated project scope
Where the work began
Hotels Map gives hotels a digital guest layer built around interactive 3D property navigation, QR-based access, a real-time information hub, guest communication, and reputation integrations. The experience stays coherent from the lobby screen to the phone in a guest’s hand.
Hotel guests often depend on signs, printed material, reception calls, and fragmented links to understand a property and its services.
A conventional marketing site would describe the hotel without solving the on-property moments where guests actually need direction or information.
Shape the experience around the stay itself: scan once, navigate visually, find live information, and move into the relevant hotel service without rebuilding context.
The disciplines assembled around the decision
Product strategy · UX/UI · Platform engineering · Responsive experience
Product anatomy
How the business decision became an experience, a delivery system, and proof you can inspect.
Depth is not a screen count. It is the connection between the decision and every surface shipped.
Business logic
Reduce guest friction while giving hotel teams one clearer digital surface for navigation, information, engagement, and service discovery.
- Hospitality guest-experience technology
- Hotels and resorts modernizing on-property guest experience, and the guests moving through their facilities and services.
Experience logic
Shape the experience around the stay itself: scan once, navigate visually, find live information, and move into the relevant hotel service without rebuilding context.
- On-property navigation model
- Guest access without app-install friction
- Hospitality information in one responsive layer
Delivery system
Product strategy · UX/UI · Platform engineering · Responsive experience
- Product Strategy
- UX/UI
- Platform Engineering
- Responsive Web
- Interactive Mapping
- QR Guest Access
- Responsive Web
Inspectable proof
Interactive 3D property map · QR guest registration · Real-time information hub · HolidayCheck reputation integration · Responsive guest journey
- Interactive 3D property map
- QR guest registration
- Real-time information hub
- HolidayCheck reputation integration
- Responsive guest journey
What shipped
- 01
Interactive 3D property map
- 02
QR guest registration
- 03
Real-time information hub
- 04
HolidayCheck reputation integration
- 05
Responsive guest journey
The delivery story across screens
Real interfaces showing how the product moves from promise to use, conversion, and operation.
Desktop experience
The primary journey as customers experience it on a full screen.
Mobile experience
The same product reframed for touch, focus, and everyday use.
